Managing account settings

Last updated August 5, 2026

Objective

This guide explains how to update your organization’s account information, branding, and subscription details within Recur.

Key Steps

Step 1: Open Account Settings

  • From the Home Page, click the Settings (gear icon) in the upper right-hand corner.

  • Scroll down and select Account.

Step 2: Review Organization Information

  • On the Account page, review the information currently stored in the system.

  • Required fields include:

    • Organization Name

    • Phone Number

Step 3: Update Contact and Address Information

  • Ensure your organization’s address and phone number are current.

  • Edit any outdated information directly within the account settings.

Step 4: Update Your Organization Logo

  • Upload a new logo if your organization’s branding changes.

  • Updating your logo ensures that it appears correctly across web pages and communications within the system.

Step 5: Manage Your Subscription

  • In the middle section of the account page, you can manage your monthly subscription.

  • From here, you can:

    • Adjust your plan if needed

    • Add additional contacts or credits if your organization grows.

Step 6: Update Billing Information

  • Your billing information is located in the upper right-hand corner of the account settings.

  • Update payment details if your billing method changes.

Cautionary Notes

  • Keeping your organization information and billing details updated helps prevent service interruptions.

  • Make sure your contact details are accurate so system notifications reach the correct people.

Tips for Efficiency

  • Review your account information periodically to ensure everything is current.

  • Update your logo whenever branding changes to keep your platform consistent across member communications.

Link to Video

https://loom.com/share/c2b77ef675994310a06b64913e306bd2