Finding contact us form submissions

Last updated August 5, 2026

Objective

This guide explains how to locate, review, and manage form entries submitted through your website's Contact Us widget in Recur.

Accessing Contact Us Submissions

1. Go to Recur Sites by going to the top right and selecting the 9 dots (Waffle) and select Sites.

1. From your Recur Sites dashboard, navigate to the left-hand menu and select Tools.

2. Click Contact Submissions (or Contact Us > Submissions).

3. The main submission dashboard will display all inquiries received from site visitors.

Managing Inquiries & Status Tabs

Use the top status tabs to organize and track incoming member inquiries:

• Unread: Displays new submissions awaiting initial review.

• Read: Displays inquiries that have been opened and viewed by staff.

• Follow-up: Holds messages that require further action or outreach.

• Closed: Archives resolved inquiries and completed conversations.

Quick Navigation Tip

• Widget Settings: Click the Manage Widgets shortcut on the top right of the submissions page to navigate directly to your site's widget gallery if you need to reconfigure or re-embed your Contact Us form.